Independent agents representing Plymouth Rock Assurance in Connecticut can now use a new online rating tool to provide auto insurance quotes for their customers in real-time. FSC Insurance Solutions, a business unit of Fiserv, Inc. (NASDAQ: FISV), has recently integrated their web-based rating and submission system, FSC Rater RT, into Plymouth Rock’s online portal for easy agent use.

FSC Rater RT provides single-entry access to multiple carriers using a combination of traditional manufactured rates and carrier direct real-time rates. The system also boasts integration to carrier and third party software and a complete library of ACORD and carrier supplemental forms. FSC Rater’s accurate, real-time rating capability lets agents upload quotes to Plymouth Rock’s web portal to issue policies quickly and easily, all via a single-step process designed to save time, reduce agency costs, and improve efficiency.

“Local, independent agents are vital to our success. So we’re always looking for new ways to help them,” said Plymouth Rock COO Thomas Cranley. “This new rating tool helps our agents save customers both time and money. In doing so, it also helps our agents to deliver the level of True ServiceSM that Plymouth Rock customers expect, every day.”

Implementation of the new rating tool is a critical part of Plymouth Rock’s aggressive multi-million dollar, multi-year investment in agent-friendly technology. Recently Plymouth Rock introduced Policy STAR®, a sophisticated Web-based policy-processing platform provided by another Fiserv business unit, Fiserv Insurance Solutions. The new policy processing system, coupled with the integration to FSC Rater RT, marks the industry’s first front-end to back-end insurance solution delivered by the Fiserv family of companies.

“Providing our customers with the best possible service is our number one goal,” said Mark Sweeney, Plymouth Rock’s Vice President of Marketing. “Using FSC Rater RT, local agents can offer policyholders the best prices, and do so immediately. With this level of customer service, everyone wins,” he added.

About FSC Insurance Solutions
FSC Insurance Solutions, headquartered in Agoura Hills, Calif., is a full-service provider of personal lines rating solutions for the insurance industry. As a leader in rating and insurance technology solutions, FSC provides systems to more than 6,500 customers nationwide including independent agents, brokers, insurance companies and managing general agencies. FSC can be found on the Internet at www.fiservfsc.com.